UiPath automation for ServiceNow
Automate work in and around ServiceNow to unlock more value
ServiceNow provides digital workflows that create great user experiences and unlock employee and enterprise productivity. And the UiPath platform lets you do even more. Native bi-directional integration with the UiPath Platform makes it fast, easy, and seamless.
Maximize your investment in ServiceNow with UiPath capabilities
Streamline and improve your IT, customer, and employee experiences
Build end-to-end automations into legacy systems
Automate testing across ServiceNow and beyond
Do more with ServiceNow across your enterprise
IT service management
Increase service desk speed and capacity
Free people from repetitive work like navigating across systems, looking up records, filling out forms, and more
Human resources
Onboard and offboard employees
Provision new hires
Take manual effort out of routine employee interactions like expense reporting, training verification, vacation scheduling, and much more
Watch the demoCustomer services
Respond more quickly to customer inquiries and complaints
Speed processing and reduce errors for sales orders and invoices
Improve efficiency and speed in claims management
Watch the demoAutomated testing
Add a robust testing capability for the automations and applications you’re developing in ServiceNow through UiPath Test Suite
Use UiPath Test Robots to provide continuous, automated testing of ServiceNow apps and automation
Technology modernization
Build seamless end-to-end automations using UI, API, and AI capabilities
Automate complex HR, IT, and customer service workflows involving legacy systems, like mainframes, that don't have APIs
Data migration and synchronization
Move data easily to and from ServiceNow
Keep data synchronized between ServiceNow and other systems during application modernization initiatives
Watch the demo
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These companies—and many more—use UiPath and ServiceNow together
"It reduced the labor involved. And people get their licenses much faster, because our bots are running 24/7.”
Ashraf Youssef
Head of RPA center of excellence, Autodesk
Expand ServiceNow impact quickly with native bi-directional integration
Run UiPath robots right from ServiceNow
Get inbound automation from ServiceNow to UiPath with the ServiceNow Integration Hub UiPath Spoke. Using the Orchestrator APIs, you can start/stop jobs and create, retrieve, and edit your UiPath robots, all from within ServiceNow.
Build and run robots to automate workflows in and around ServiceNow
The UiPath Activity for ServiceNow works through the ServiceNow API to let you build and deploy robots in UiPath that work with ServiceNow records. Available through UiPath Marketplace and UiPath Studio.
Create and manage UiPath automated tests from ServiceNow
Automate test cases, monitor test runs, and get detailed test results with easy integration between UiPath Test Suite and ServiceNow that lets you test with UiPath Test Robots while managing your testing portfolio with ServiceNow.
Download now
White paper
UiPath Test Manager—Automate More and Manage Testing Your Way
Explore how ServiceNow integrated test management plugin helps you scale automations without changing your testing approach.
Automate workflows using APIs, UIs, and AI—in any combination
Need to automate ServiceNow processes involving mainframe systems that don’t have APIs? Use UiPath Studio to quickly and easily combine UI, AI, and API access into a single automation. UiPath Activity for ServiceNow makes building these automations—and many more—drag-and-drop simple.
Watch the demo
One platform, thousands of automations. Built with trust.
Security, compliance, and governance are at the core of automation with UiPath. Manage and control RPA while preserving the freedom to revolutionize our business.
Discover Trust and Security at UiPath, including our privacy and data policies, our service status and 99.9% uptime guarantee, and latest security attestations.
Explore UiPath Trust and Security
ServiceNow partnership and certification
UiPath is a Premier ServiceNow partner and the first RPA vendor to have an IntegrationHub Spoke and certified Test Manager Connector app in the ServiceNow Store.
White paper
Automating Finance: 4 ways to streamline work for a better bottom line
Keep learning about UiPath and ServiceNow
Documentation
Delve deeper into the bi-directional details
Check out our ServiceNow documentation to see what you have to do to get started—and how easy integration between UiPath and ServiceNow is.
