Now your customers and employees can trigger robots to do things through chatbots, social messaging apps, or even voice—like checking order status or posting data in your CRM. In plain language. Do you know that AI makes robots brilliant conversationalists?
Delegating conversations to chatbots? Easily—with Druid Chatbots!
We’ve natively integrated the leading no-code, AI-powered chatbot from Druid into the UiPath Platform.
So, with a great chatbot at the core, it’s as simple to automate conversations between people and robots as it is to automate any other process—be it Q&A, notifications, form submission, reporting, or task tracking—you name it.
Game-changer in customer service—multiple languages supported via multiple channels
Social messengers or corporate apps; desktop, web, or mobile—Druid chatbots can talk to practically any person in the world, any time. Actually, they are equally great communicating with robots. So, a Druid chatbot can work together with a robot to fulfill customer’s request with no human intervention and no errors, even if you have legacy backend systems. They work together to make sure that an order’s complete and the customer’s happy.
Watch the demoGive back some quality time to your people
Instead of having to open, enter, and exit dozens of applications and enterprise systems each day, let your people use a single window and plain simple language to ask a robot to do it for them.
Hey, even if it saves them just 10 minutes a day, that’s one full work-week a year for each person. Woo-hoo!
Check out Contact Center Automation for even more possibilities.
Try UiPath now
We’ve made it so easy to automate conversational processes, it just might leave you speechless
Flexible connectivity with live-chat and multiple channels like websites, enterprise apps, plus Facebook Messenger, Whatsapp, WeChat, Slack, Mail, Viber, Voice channel, and more
Deployment in about two weeks. On-premises, Druid cloud, your cloud, or hybrid—whichever you prefer. And ISO-certified—keeping your data secured
Powerful, flexible NLP engine and one-click engine update. Use of the actual “real-life” bot conversation as dataset for improving the bot’s AI model, in a single user-friendly interface
Use your own chatbot, if you’d like
Our open platform offers direct integration with the leading chatbots—so you can bring yours along on your automation journey. Here are a few examples...
With UiPath-Druid integration, we’ve cut the credit deferral request process from 10 minutes to 20 seconds.
Nicolae Doca
Director Project Management, OTP Bank
45%
of employees’ time freed up for higher value work
15%
more time helpdesk agents can spend on customer service
100%
back-end process accuracy with 24x7 availability
Learn how UiPath Center of Excellence uses Druid Chatbots in human resources
UiPath Avokudos social app
UiPath Avokudos—a social app on Slack for giving kudos and recognition with a twist. Everyone can spend and receive avokudos points that quarterly are transformed into awards.
In the first three months the app had global reach—100% of countries have used it. And #kudos activity has grown by 190%
UiPath Athena learning guide
UiPath Athena—a wise and trusted guide in the form of a Slack app that is connecting learners and powering up mentoring inside the company.
In the first four months: 106 mentors and mentees were matched and 85 topics were available for mentees’ choice.
Webinar
Transform Service Experiences with AI-Powered RPA and Chatbots
Dive into the one-hour session on Druid and UiPath cooperation to take your customer experience to the next level.
Rely on chatbots to free up 45% of employees' time for higher-value work
Teach robots to converse with humans using natural language
Transform the end-to-end customer attending to clients 24x7
