Automation helps Uber drive greater ROI
This is the story of how a company that
moves the world couldn't keep moving.
Meet Uber
Maybe you've met?
They move people, freight and food. And a whole lot of each. Around 15 million individual rides a day all over the globe. Along with around 500,000 trucks of freight. And 81 million late-night cheeseburger deliveries.
Except there was a problem with all the growth.
They couldn't keep up.
They needed a ride.
Uber needed the ability to grow at speed in dozens of countries, all with their own rules and regulations.
They needed automation to support the volumes of paperwork, invoicing, regulatory and compliance issues.
Speed wasn't just essential for their customers. It was essential to fend off competitors.
Take something like invoicing for Uber Freight.
Where once they used automation for about 20% of their customer base, today it's over 70%.
Faster invoicing with fewer errors means shippers, drivers, everyone gets paid faster. It means higher customer satisfaction.
And more than $22 million in projected savings over three years.
The great world spins.
And never stops moving.
How Uber moves more people, more freight, more food, will depend on its ability to move at the speed of life.
Get the full story on how Uber used the UiPath Business Automation Platform to accelerate growth and drive greater ROI.
Get the full story on how Uber used the UiPath Business Automation Platform to accelerate growth and drive greater ROI.